RENOSON SHIPPING & RETURN POLICY

SHIPPING POLICY

Products and kits purchased from our online store can be shipped worldwide. Shipping rates may vary and the recipient is responsible for any duties/taxes that may be incurred when the product arrives.

Our primary carriers are Canada Post, United States Postal Service (USPS), and Purolator. All efforts will be made to use a carrier that can deliver to your country. Any shipping charges will be reflected in your order prior to payment.

FOR U.S. CUSTOMERS

Customers based in the United States are not required to pay sales tax at time of purchase.

RETURN POLICY

We do our best to ensure that your order exceeds your expectations. In the event that there is a problem with your order, we will do our best to make it right.

As our products are made to order, we do not offer returns or exchanges on any of our products. If you have questions about our products prior to order, please let us know and we'd be happy to help - contact us.

PRIVACY POLICY

We do not store your personal information following the processing of your order. Names, contact information, and credit cards are not kept or used for any other purposes other than for processing and shipping your order.